Free standard shipping on orders over £1,000*
The Company does not accept returns of non-faulty items.
Customers are expected to check all product items sign for all consignment immediately on delivery and in the event of goods being damaged they should not be signed for, nor accepted, but left with the Carriers. However, if the damage or short delivered goods are accepted, the goods should be signed for as damaged or short delivered. Confirmation of the claim must be made in writing to both the Carriers and the Company as follows: - Within 7 days of invoice for non-delivery of the whole or any part of the consignment. Within 7 days of delivery for damaged goods. Signature endorsed ‘unexamined ‘or ‘unchecked ‘will not be accepted by Carriers as a basis for a claim. Failure to comply with the above mentioned procedure will invalidate claims.
Delivery times are not binding. Goods supplied will normally be delivered within the following number of working days from dispatch:
Mainland UK within 3-5 working days
UK Highlands and offshore Islands within 5-8 working days
Europe within 10-14 working days
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